Utility SCAM

Scam artists often target homeowners and many times use well known businesses as a cover to gain your trust. The most recent scam that has been reported to us is one that involves a caller identifying themselves as an employee of the utility company Edison. They state that they have not received payment from you and that they will be sending someone out in the next three days to shut off your electricity. They then ask for your personal information.

DO NOT EVER PROVIDE ANYONE WITH BANK ACCOUNT INFORMATION, YOUR SOCIAL SECURITY NUMBER OR CREDIT CARD INFORMATION OVER THE PHONE WITHOUT VERIFYING WHO THEY ARE!

A resident at a park in Santa Ana was contacted by one of these scammers and took the proper steps by

  1. Providing the caller NO personal information
  2. Contacting the Park Manager to inform them of the Scam
  3. Contacting the local police department (using the non-emergency number) to inform them of the scam attempt.

Keep yourself and your information safe!

Changes to the Mobile Home Residency Laws for 2014

While 2013 saw quite a few updates in the Mobile Home Residency Law (MRL) 2014 noted only a few.  The biggest update was made in accordance to Senate Bill 196 which amends Civil Code Section 798.40. This change allows park management to either post the website where a specific utility’s rate information is posted OR post the prevailing rate schedule for that utility. Residents will have access to the most current and accurate rate schedule that may be viewed any time they wish. They are also entitled to a copy of the utility rates, they must simply ask park management.

The Latest Computer Virus

There is a new Virus circulating through the nation via e-mail. It will enter into your inbox as a UPS/FedEx/USPS Delivery Failure Notice.

This is how it works:

You will receive an e-mail from one of the above shipping companies that contains a packet number. It will state that they were unable to deliver the package that was sent to you and the date the package should have been delivered. It then asks you to open the attached invoice and print it out. THIS IS WHERE THE VIRUS IS! Do not open or print anything out.

Pass this warning on to your friends.